Can you imagine?? Talk about an epic fail:
ACTON (CBS) – “He was steadfast. He took care of us, all of these years.”
Suzanne Chase of Acton was talking about her husband, Doug, a Vietnam veteran who was diagnosed with a brain tumor in 2011.
In 2012, she tried to move his medical care to the Veterans Affairs hospital in Bedford.
“It was so difficult for him to take the ambulance ride into Boston, we wanted to be closer.”
They waited about four months and never heard anything. Then Douglas Chase died in August 2012.
But two weeks ago, he got a letter, from the VA in Bedford, saying he could now call to make an appointment to see a primary care doctor.
“It was addressed to my husband and I opened it,” said Suzanne Chase. “I was in complete disbelief.”
She says the VA had to know her husband was dead because she applied for funeral benefits two years ago and was denied.
The reason for the denial: Her husband was never treated at a VA hospital.
“It is absurd,” said Chase. “It made me angry because I just don’t think our veterans should be treated this way.”
She wrote a letter to the Bedford VA two weeks ago, but once again, no response.
“I am hoping if other people speak out, they can improve the system, so no one else dies waiting for an appointment.”